top of page
Crested Roots logo with a stylized tree and roots

FAQ

  • Where are your products designed and shipped from?
    Our products are designed in the Carolinas and are printed and shipped from the United States.
  • How can I stay updated on new products and promotions?
    Sign up for our email newsletter and follow us on Facebook and Instagram.
  • How can I join your community of adventurers and nature lovers?
    Share your adventures with us on social media using #CrestedRootsAdventures. Join our community by following us on Facebook and Instagram.
  • Do you offer wholesale or bulk ordering?
    Yes, we do! Please contact us for more information on wholesale and bulk ordering.
  • What materials are your nature tees made from?
    We prioritize comfort. Our tees are typically made from 100% cotton or a 90% cotton/10% polyester blend.
  • How do your tees fit?
    Our tees are designed for comfort with a relaxed fit. We provide detailed size charts when available. These will help you find the perfect fit.
  • How do I care for my nature tees to ensure they last?
    We recommend machine washing your tees in cold water and drying them on low heat or air drying. Please refer to the care instructions on the garment label for specific guidance to ensure longevity.
  • What payment methods do you accept?
    We accept PayPal, ApplePay, GooglePay, Visa, Mastercard, American Express, JCB, Diners, Discover, Electron, Maestro payment types.
  • How much does shipping cost?
    Free shipping, because adventure shouldn't have hidden costs.
  • How long will it take for my order to arrive?
    Orders typically ship within 3 business days. Shipping times vary depending on your location; we have a 4-9 business day shipping window. We will provide you with a tracking number when your order has shipped.
  • Do you ship internationally?
    Currently, we do not offer international shipping. We only ship within the United States.
  • Can I track my order?
    Yes, you will receive a tracking number via email once your order has shipped.
  • What is your return policy?
    We offer a 30-day return policy on unworn and unwashed items. Please refer to our return policy for details.
  • How do I initiate a return?
    Please visit our returns page to initiate a return.
  • What if my item arrives damaged or defective?
    Please contact us immediately with photos of the damaged or defective item, and we will assist you with a replacement or a refund.
bottom of page